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Meet Our Team

Dr. Cordes is very proud to have the daily support of such a talented and experienced team who goes above and beyond for each patient in need! From the front desk to the treatment room, we’re always taking the time to learn about the individuals and families we care for, discussing school, work, and simply what’s going on in everyone’s lives from appointment to appointment. If you ever have a question or concern, don’t hesitate to let us know so that we can address it right away. You can also keep reading below to learn more about us:

Heather, Westfield Office Manager

Westfield orthodontic office manager Heather

Heather has been a vital part of Dr. Cordes’ orthodontic office for two decades so far, and she loves the changing environment of the field, from the technology to the patients! There’s always something new to learn and discover. Heather is one of 30 Certified Dental Practice Management Administrators in Massachusetts, with a bachelor’s degree from Westfield State University minoring in business.

When she isn’t busy at the orthodontic office, you can usually find Heather at her 2 nd “job” – volunteer trail work for the New England National Scenic Trail as section adopter and co-chair. She really enjoys leading hikes and activities through the Berkshire Chapter of the AMC for scouts and families. She also loves playing music in the Greater Westfield Community Band and in several local ukulele groups – look out for her at open mics! Her favorite hobby of all, though, is repairing lawn mowers with her son Jacob.

Lisa, Practice Relations Coordinator (All Three Locations)

Orthodontic office relations coordinator Lisa

Lisa attended Our Lady of the Elms College for her education, and she is also certified in CPR. Today, she has been a proud member of Dr. Cordes’ team for nearly a decade! Whether she’s in the orthodontic office or out in the local community, she loves the diverse opportunities her job brings on a daily basis.

Lisa and her husband Gregory have been married for well over 20 years – in fact, they first met while working as ski instructors on the slopes of Mt. Tom. Together, they have two terrific boys – Matthew, a sophomore at Wentworth Institute of Technology, and Jack, who is a senior at St. Mary’s Parish School. Together, they love making memories at the beach in Maine and snow skiing/racing in New England. Outside of work, Lisa herself can often be found watching her sons play baseball, cooking and entertaining at home for family and friends, doing fun chores like gardening, watering, and weeding, and listening to live music. She also continues to be a professional ski instructor – her specialty is teaching very young children and moms.

Allyssa, Orthodontic Assistant (All Three Locations)

Allyssa’s career started seven years ago and counting, she went to Porter and Chester Institute for Dental Assisting. What she really enjoys the most about orthodontics is the fast pace and the ability to meet so many new patients everyday. She also really loves seeing the final outcome of all the beautiful smiles, when the braces come off! You will know Allyssa when you meet her. She brings a high energy, positive, can-do attitude to work each day. Allyssa is also a former patient of Dr. Cordes!

In her spare time, Allyssa loves to fish and enjoy all her time with her family. She loves seeing her nieces and nephews on her weekends.

Kaylee, Orthodontic Assistant (All Three Locations)

Kaylee is one of our former patients and her mom is Shannon! She began her orthodontic assisting career through On-The-Job training. She is CPR, infection control and radiology certified. She is currently studying to become a Certified Orthodontic Assistant. Her favorite part of her job is seeing how excited the patients are and the change in self-confidence when patients are done with treatment.

In her spare time, Kaylee loves to read and spends her summers on the Cape. She also likes to spend time with her friends by bonfires and watching movies.

Sarah, Certified Dental Assistant/Lab Technician (All Three Locations)

Dental assistant Sarah

Sarah’s career in the dental field spans over eight years and counting, and she really enjoys being able to work directly with people in need. She received her training at Springfield Technical Community College and is DANB certified in radiology and infection control.

Sarah and her husband have two handsome, young boys at home. In fact, here’s an interesting fact: she and her sister are actually married to brothers! When she has spare time outside of work, her biggest hobbies include gardening and practicing photography for her family and friends.

Shannon, Certified Dental Assistant/Enfield & Suffield Office Manager

Dental assistant Shannon

Shannon first joined our dental team nearly 15 years ago after completing her education at Springfield Technical Community College and the Porter and Chester Institute. What she enjoys most about her position at Cordes Orthodontics is getting to know each patient really well over time, as well as seeing their happy smiles when the braces finally come off!

Shannon has a great husband, three wonderful children, a dog, and a cat at home. In her spare time outside of work, you can usually find her hanging out with her family, going to the beach, and watching movies. She also loves being a Sunday school teacher on the weekends.

Basia, Orthodontic Assistant(Westfield Location)

Orthodontic assistant Basia

Basia is originally from Poland, and she attended college in Krakow. In fact, she came to America without knowing any English whatsoever – today, she speaks it fluently! She is trained as a dental technician and also has certifications in infection control, radiation, and as a dental assistant. She has been working in the oral healthcare field for nearly 15 years so far. Her favorite part of this position is being able to see the final, beautiful results of a patient’s newly straightened smile!

Basia has two grown children – a daughter named Asia and a son named Piotrek. In her spare time, she enjoys participating in a bowling league, hiking, and going on runs.

Colin, Scheduling Assistant

Originally from Southampton MA, Colin chose to complete his studies at HCC and WSU. He joined our team in 2023, and he has loved getting to meet so many new people. In fact, building relationships with patients and helping make a positive impact on the world are two of his favorite parts of his job!

Colin loves spending time with his mom, dad, and brother, as well as his friends, on evenings and weekends. He also enjoys fishing, off-roading, being in the woods, and learning more about the mechanics on trucks in his free time. When asked to share a fun fact about himself, he said, “I love working with people, especially in a healthcare setting!”

Jamie, Orthodontic Assistant

In addition to being a licensed dental assistant and certified in CPR, DANB ICE, and radiology, Jamie has nearly a decade of experience in the dental field! She attended Porter and Chester Institute for her studies, and she joined our team at Cordes Orthodontics in 2023. So far, what she loves most about her job is laughing with our patients and having an important role in creating their beautiful smiles.

Jamie and her husband have six kids at home, so life outside the office is quite busy. She absolutely loves cooking and baking, and she would love to open her own deli or food truck in the future! In the meantime, she’s enjoying spending lots of time with her family and making memories they will cherish forever.

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